Panel Discussion - Harnessing CPaaS Technology To Deliver Differentiated Customer Experience

The CPaaS market has grown significantly in the last few years, as it allows businesses to deliver multiple communications channels without cumbersome infrastructure and capex requirements. Facilitating omnichannel communication drives improved customer satisfaction, better data security and innovative new customer interaction experiences. Subject matter experts will discuss tangible use cases, as well as the benefits and appetite for consolidation to gain an economy of scale.